The protection of personal data is one of the most important concerns for this organisation. In our day-to-day work we strive to protect the privacy of the data you provide us with and to comply with current legislation on the protection of personal data. The purpose of this policy is to inform data subjects about the various processing operations carried out by this organisation that affect their personal data in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.

TRADUCCIONES TRAYMA SLU domiciled at Av. Estación, 27 Entlo. D 03003 ALICANTE, with N.I.F.: B54297593, contact telephone: 965916929 and email trayma@trayma.com

2. PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA

• USERS OF THE WEBSITE OF THE RESPONSIBLE PARTY.

We will process your personal data provided through our web forms in order to:

• Respond to requests, complaints and incidents made through our contact channels incorporated into the website.
• To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
• To comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.
• To send newsletters relating to the goods or services that make up the activity of the person responsible or news related to our activity and service. Your refusal to provide authorisation will make it impossible for us to send you information.
• Where appropriate, manage their participation in competitions and promotions carried out by the entity. Your refusal to provide us with authorisation will make it impossible for you to participate.
• Where appropriate, send satisfaction and/or quality surveys. Your refusal to provide us with authorisation will make it impossible for us to evaluate the service provided.
• Manage and send you the requested quotation.

• CANDIDATES FOR JOB OFFERS OR JOB APPLICANTS

In addition to the purposes indicated in the section “users/users of the website“, we will process the personal data provided for the following purposes:

• Manage your application in the selection process and inform you about it.

3. LEGAL BASIS FOR PROCESSING

• USERS OF THE WEBSITE OF THE RESPONSIBLE PARTY.
• In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognised in the “rights” section of this policy.

• CANDIDATES FOR JOB OFFERS OR JOB APPLICANTS
• In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognised in the “rights” section of this policy.

4. WEBSITE ADD-ONS AND TOOLS

• Pop-up WhatsApp

The website has a WhatsApp channel to enable communication with customer service. However, please note that our provider applies its own privacy policy, so we recommend that you review your settings on the service and read the privacy policy carefully. You can access it by clicking here.

• Google maps

We use Google Maps (API) in order to show you interactive maps directly on our website and to allow you to use its features. For this purpose, you should note that when you use the service, Google will collect and store information about your use of the service. We inform you that the use of Google may involve International Data Transfers not based on an adequacy decision of the European Commission or on the provision of adequate safeguards, and therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. For the appropriate purposes, we inform you that this may entail certain risks for the protection of your personal data. Such downstream risks may include the absence of an equivalent supervisory protection authority and/or equivalent data protection principles and/or data subject protection rights. We therefore recommend that you first carefully read our provider’s privacy policy by clicking here.

• Google My Business reviews and opinions

We use Google My Business, a free tool provided by Google to help businesses manage their online presence. Google My Business reviews are ways for users or customers of a particular business to rate their experience with a company or the products or services it offers. They can do so by rating with stars from one to five and leaving a comment.

For this purpose, you should note that when you use the service, Google will collect and store information about your use of the service. We inform you that the use of Google may involve International Data Transfers not based on an adequacy decision of the European Commission or on the provision of adequate safeguards, and therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. For the appropriate purposes, we inform you that this may entail certain risks for the protection of your personal data. Such downstream risks may include the absence of an equivalent supervisory protection authority and/or equivalent data protection principles and/or data subject protection rights. We therefore recommend that you first carefully read our provider’s privacy policy by clicking here.

• Youtube

Our website uses plug-ins from the YouTube platform with technology provided by Google. Youtube will only associate your browsing behaviour with your personal profile if you are logged in to your account. You can prevent this by logging out.

We recommend that you first carefully read our provider’s privacy policy by clicking here.

5. TIME LIMITS OR CRITERIA FOR DATA RETENTION

The personal data provided will be kept for the time necessary to fulfil the purposes for which they were originally collected.

Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, during the period of limitation of the actions that may derive from the relationship maintained with the customer and/or the legally stipulated retention periods.

In the event that you have provided us with your CV, we will keep your data for a maximum period of two years from the receipt of the same, at which time we will delete it, unless you have proceeded to update your data or have authorised us to keep it for a longer period of time. Please note that you may revoke your consent at any time.

6. AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions or create profiles.

7. TARGET

For the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:

• Judges and Courts.
• State Security Forces and Corps.
• Other competent public authorities or bodies, where the controller is under a legal obligation to provide the personal data.
• Where applicable, to those Processors who provide services to us.

8. INTERNATIONAL DATA TRANSFERS

The organisation does not carry out any International Data Transfer. Should it subsequently become necessary to carry out international transfers of data, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.

9. SOCIAL NETWORKS

With the aim of informing you about our activity, and so that you can be aware of our news, we inform you that TRADUCCIONES TRAYMA, SLU. has created a social media profile.

All users have the opportunity to join our social networks or groups. However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid form), your data will belong to the corresponding Social Network, so we recommend that you carefully read its terms of use and privacy policies, as well as make sure to configure your preferences regarding the processing of data.

Below, we detail the link to the privacy policy of the different Social Networks in which we are present, so that you can access at all times to the privacy policies and configure your profile to ensure your privacy:

Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer

Twitter: https://twitter.com/es/privacy

LinkedIN: https://es.linkedin.com/legal/privacy-policy

Youtube:https://www.youtube.com/intl/ALL_es/howyoutubeworks/our-commitments/protecting-user-data/

Instagram: https://privacycenter.instagram.com/

TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es

Pinterest: https://policy.pinterest.com/es/privacy-policy

Flickr: https://www.flickr.com/help/privacy

Google +: https://policies.google.com/privacy?hl=es

10. RIGHTS

Data subjects may request further information about the processing of their personal data and may at any time, free of charge, exercise their rights of access, rectification and erasure, as well as request restriction of the processing of their personal data, object to the processing, request portability of their personal data (where technically feasible) or withdraw their consent and, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you can use the forms provided by the organisation, or send a letter to the postal address or e-mail address mentioned in the heading. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document, in order to prove your identity, provided that this cannot be done by other less intrusive means.

In the event that you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its web site www.aepd.es

In compliance with the provisions of Article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe.

OPTION 1: by sending an e-mail to the address trayma@trayma.com, with subject “UNSUBSCRIBE“.

OPTION 2: by clicking on the “Unsubscribe” section of the email.

OPTION 3: Unsubscribe

11. VERACITY OF THE DATA

The interested party guarantees that the data provided are true, accurate, complete and up to date, and undertakes to inform of any change in the data provided, through the channels provided for this purpose and indicated in point one of this policy. It shall be liable for any direct or indirect loss or damage that it may cause as a result of its failure to comply with this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.

12. MODIFICATIONS AND UPDATING

This privacy policy may be modified/updated according to the established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we encourage users to periodically review our Privacy Policy.

If you have any doubts about this policy, please contact TRADUCCIONES TRAYMA, SLU. via the forms provided by the organisation, or send a letter to the postal address or e-mail address mentioned in the heading.